Shipping Policy

Last Updated: [29/01/2026]

At FAMBEAUTY, we are committed to delivering your favorite skincare products quickly, safely, and reliably across India.
This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order on www.fambeauty.in, you agree to the terms mentioned below.

1. Shipping Coverage

We currently ship across:

✅ All major cities and towns in India

We are continuously expanding our delivery network to serve more locations.

At present, international shipping is not available.

2. Order Processing Time

All orders are processed within:

🕒 24–48 hours (Business Days)

Orders are not processed or shipped on:

• Sundays
• Public Holidays

Once your order is packed and shipped, you will receive:
✅ Tracking ID via SMS/Email/WhatsApp

3. Estimated Delivery Time

Delivery time depends on your location:

• Metro Cities: 2–4 business days
• Tier 2/3 Cities: 3–6 business days
• Remote Areas: 5–8 business days

Please note:
Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

4. Shipping Charges

We aim to keep delivery affordable for everyone.

Our current shipping charges:

✅ Free Shipping on prepaid orders
✅ Free/low-cost shipping on special offers
✅ Small shipping fee may apply on Cash on Delivery (COD)

Exact charges (if any) will be shown at checkout before payment.

5. Cash on Delivery (COD)

We offer:

✅ Cash on Delivery (COD) service across most locations

Important:

• Please keep exact cash ready
• Avoid order refusal at delivery
• Repeated COD refusals may restrict future COD orders

6. Tracking Your Order

After dispatch, you will receive:

• Tracking number
• Courier partner details

You can track your order anytime through the tracking link provided.

If you face any issues, contact:
📧 support@fambeauty.in

7. Delivery Attempts

Our courier partners will attempt delivery up to 2–3 times.

If:

• Customer unavailable
• Phone unreachable
• Wrong address
• COD refusal

Then:

• Order may be returned to us
• Re-shipping charges may apply

8. Delayed or Lost Shipments

If your order is delayed beyond the expected timeline:

Please contact us within 7 days.

We will:
✅ Coordinate with courier
✅ Provide update or
✅ Arrange replacement/refund (if package lost)

9. Damaged Package at Delivery

If the package appears:

• Torn
• Leaking
• Opened

Please:
❌ Do not accept delivery
OR
📸 Record unboxing video immediately

Contact us within 48 hours with proof for quick replacement.

10. Address Accuracy

Customers are responsible for providing:

• Correct name
• Complete address
• Valid phone number

FAMBEAUTY is not responsible for delays or failed delivery due to incorrect information.

11. Contact Us

For any shipping-related queries:

📧 Email: support@fambeauty.in
🌐 Website: www.fambeauty.in

Our support team will respond within 24–48 business hours.